66 complaints, S$271,000+ in losses: Korea Artiz Studio abruptly ceases operations in Singapore
A notice outside the Bras Basah studio said employees had not received outstanding salaries because of internal operational issues and could not guarantee scheduled shoots, photo selection appointments or other services. A second notice from the studio’s ph…
Source: Vulcan Post Malaysia · August 19, 2026 at 10:56 AM · AI-assisted report
Single-sourceSINGAPORE, 19 AUGUST 2026 —
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A notice outside the Bras Basah studio said employees had not received outstanding salaries because of internal operational issues and could not guarantee scheduled shoots, photo selection appointments or other services. A second notice from the studio’s photo production partner said more than 50 completed photo sets were being held pending collection.
Market Impact
Consumers Association of Singapore (CASE) president Melvin Yong told media the association received 66 complaints between Aug 14 and 18, involving more than S$271,000 in advance payments. CASE said complainants reported unresponsiveness from the studio when they requested services or refunds and has contacted the company to clarify whether shoots will proceed and what remedies are available.
Yong advised affected customers to negotiate staged payments, obtain written confirmation of deliverables, and keep contracts and payment receipts. The studio’s Google listing shows “Temporarily closed” while its corporate entity, Korea Artiz Studio Pte. Ltd., remains listed as a live company on ACRA’s BizFile portal.
Founded in Busan in 2008, Artiz Studio describes itself as a Korean luxury bridal photography brand with dozens of studios worldwide. The disruption appears to extend beyond Singapore: Taiwanese media reported the Taiwan operation ceased around Aug 10, and customers on Artiz Studio Jakarta’s Instagram page have also demanded refunds.
Jiahao International Holdings, a Chinese wedding industry conglomerate led by entrepreneur Allen Shi, lists Artiz Studio among its portfolio brands. Jiahao operates across bridal photography, wedding dresses, jewellery, hospitality, education and related services with more than 20 brands and 200 stores worldwide.
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